Free standard shipping is available on most orders unless otherwise noted. Checkout shows the available shipping option for your address.

Estimated delivery is within 7 business days, depending on your location. Orders normally process within 1–2 business days. We email tracking information when your order ships. Carrier, weather, or supply delays can affect delivery; contact us with your order number if you need help.

We email tracking information after your order ships. Use the tracking link to check delivery progress. If you cannot find your shipping email, contact us with your order number.

Items may ship separately from different fulfillment locations. You may receive more than one tracking number for the same order. Contact us with your order number if you need help checking a remaining item.

Check the container size and selling unit in the product title and details before ordering. A case or carton contains the quantity listed for that product. If the pack size is unclear, send us the product link or SKU so we can confirm it before you buy.

Match the exact dispenser system and model to the refill's stated compatibility. Brand name or container size alone does not confirm a fit. If you are unsure, send us the dispenser model number and the product link or manufacturer part number before ordering.

Yes. Call 1-800-350-7678 or email support@cleaningsuppliestoday.com with the product names or SKUs, quantities, and delivery ZIP code. We can help confirm the items and prepare a quote for your order.

Contact us immediately with your order number and the change you need. Once an order has been processed, changes or cancellations may not be possible.

Eligible returns are accepted within 30 days of delivery. Items must be unused, unopened, in their original packaging, and in resellable condition. Opened or used products, items without original packaging, and clearance or final-sale items are not eligible. Email support@cleaningsuppliestoday.com with your order number and reason for return. We will send return instructions if the request is approved.

For ordinary approved returns, the buyer pays return shipping. Approved returns may have a 15–25% restocking fee based on the product's condition and return handling costs. Damaged or incorrect orders are handled separately under our Refund Policy.

Contact us within 3 days of delivery. Include your order number and photos of the issue; for damage, include photos of the product and packaging. Our Refund Policy provides a replacement or refund at no cost to you for damaged or incorrect orders.

Refunds are issued after the returned item has been inspected and are sent to the original payment method. Contact us with your order number if you need an update on a return.

Call 1-800-350-7678 or email support@cleaningsuppliestoday.com. Customer support hours are Monday–Friday, 8:00 AM–5:00 PM Eastern. Include your order number for order questions, or the product link or SKU for product help.