Shipping policy
Shipping Policy
At CleaningSuppliesUSA, we partner with a network of trusted warehouses and suppliers across the United States to ensure fast and reliable delivery.
Order Processing
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Orders are processed within 1–2 business days
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Orders are not processed or shipped on weekends or holidays
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Once shipped, you will receive tracking information via email
Shipping & Delivery
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We offer free standard shipping on most orders unless otherwise noted
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Estimated delivery time is 2–5 business days depending on your location
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Orders may ship from the closest available warehouse to speed up delivery
Multiple Shipments
To get your order to you as quickly as possible:
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Items may ship separately from different fulfillment locations
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You may receive multiple tracking numbers for a single order
Carriers
We ship via major carriers including UPS, FedEx, and USPS, depending on the most efficient delivery method.
Delays
While we work to meet all estimated delivery windows, delays may occur due to factors outside our control such as carrier issues, weather, or supply chain disruptions.
Lost or Stolen Packages
Once an order has been shipped and accepted by the carrier, title and risk of loss transfer to the customer.
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We are not responsible for lost or stolen packages after delivery
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Customers should contact the carrier directly to file a claim
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We will assist where possible
Incorrect Shipping Information
Please ensure your shipping details are accurate at checkout.
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We are not responsible for orders shipped to incorrect addresses
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Additional shipping charges may apply for reshipment
Damaged Orders
If your order arrives damaged:
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Contact us within 3 days of delivery
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Include photos of the product and packaging
We will review and work to resolve the issue promptly.
Order Changes & Cancellations
Once an order has been processed, changes or cancellations may not be possible. Please contact us immediately if needed.
Contact
For shipping-related questions:
admin@topjobcleaning.net